Mercedes Benz Service and Repair in Kaukauna / Appleton, WI

Your Vehicle Support Team -- Rob’s Import Repair

To have your Mercedes Benz working efficiently and serving you long into the future, you need to take it for regular servicing. At Rob’s Import Repair we take deep pride in making sure that your Mercedes Benz is serviced and repaired to meet or exceed factory standards. If you need any repairs or servicing of your vehicle, take it our shop. We are conveniently located in Kaukauna, WI and we serve the greater Appleton area. We are one of the largest independent Mercedes Benz specialists in the area. With the vast knowledge that we have gathered from offering our services for many years, we are in a position to tackle any problem brought to us.

What sets our services apart?

Skill set

If you want your Mercedes Benz repaired in the Appleton area, you will be glad to learn that we have the highly skilled Mercedes Benz technicians. All technicians are hand selected and trained on how to best handle Mercedes Benz repairs. We also make use of state of the art diagnostic equipment. When your Mercedes Benz is being serviced or repaired by our technicians, you can have confidence and peace of mind that the job is being done correctly the first time.

Our extensive experience

Foreign cars are NOT foreign to us! Our vast knowledge and experience with Mercedes Benz vehicles means that we are capable of handling any type of service issue that can come up. It does not matter what kind of issue you are dealing with, do not hesitate to take your Mercedes Benz to our shop to have the problem taken care of. The experience we have allows us to know exactly what to do.

Affordable prices and quick turn around

We have a reputation of high quality workmanship at fair prices. You are assured of quick turn around with every service, repair and maintenance job. Making sure you have your car back as soon as possible.

We offer FREE Loaner vehicles to use while yours is here!

To enjoy first class service and fair pricing, take your car to Rob’s Import Repair.

24 Months/24,000 Miles Warranty

As part of our mission to providing you with a safe and reliable vehicle, we wanted to make sure that you felt secure wherever you may go. Whether you’re heading to the next county over or you’re driving cross-state, you should know that our team is ready and available to help you. It’s why we provide our limited warranty plan with all normal repairs. This plan covers you for 24 Months/24,000 Miles on most parts and labor.* Know that wherever your vehicle may take you, our team has you covered. Customer service is just as important to our team as our auto service.

*Warranties my vary depending on repairs. Speak with our service advisors for more details.

Google Reviews

These guys do an amazing job from diagnosing to repair. They even give you a detailed report on each inspection as well, especially with checking up on each small problem your vehicle may have. I do enjoy the loaner vehicle service that they provide for each repair. Keep up the excellent work at Rob’s Import Repair!
I just stopped in to check out the folks at Rob’s. What a friendly bunch of professionals. Jason is the man to ask for. He took me on a shop tour and explained all the capabilities of the shop. I got to meet and talk with the mechanic that would do my required repairs. This is truly folks that are interested on their customers needs. CHECK THEM OUT.
Mike murdaugh
Mike murdaugh
00:12 18 Nov 20
Jason was a fantastic help from the start! I had originally gone in because my car was leaking coolant, only to find out that my Mini had numerous issues not acknowledged by the dealer I purchased it from. Jason did his best to help on price and was extremely professional throughout the entire experience. I fully trust everyone here, and the quality of the work was excellent. If you have a foreign car that needs work done, I highly recommend Rob’s Import Repair.
Tyler Willmer
Tyler Willmer
17:21 04 Nov 20
Robs Imports continues to impress me with their professionalism, work quality and customer care. I brought my problematic Audi to them with a list of concerns that the Audi dealership could not fix. They not only checked over the entire car for a full report, they diagnosed my concerns very quickly. I had been battling the dealership to get these noises checked out for MONTHS with no answers or fixes. The guys at Rob’s had me back in my car driving PERFECT in 2 days. 2 days. HUGE Thank you and kudos to this team. I won’t bring my car anywhere else.
steve perry
steve perry
22:50 06 Oct 20
Rob’s was suggested to me as I was facing a rather major repair. I gave them a call and from the very get go I felt they were great. They provided me with up front pricing on the initial investigation… Once they had the opportunity to inspect the vehicle, their service advisor was spectacular with getting me a compressive report of issues and a service recommendation.They were also great at letting me know if they found other issues and providing me with relevant information on anything found.Their service advisor was very good at “breaking the news” as I doubt anyone is happy about hearing how much a car repair is going to be. Overall unless I have a dealer warranty Rob’s is now my place of service.
Randy Darabosh
Randy Darabosh
23:31 01 Oct 20
Everyone at the shop is great, and I have never had anything close to a negative experience. I have been going there for years with both imports and domestics.
Jon Glasel
Jon Glasel
00:10 19 Aug 20
Other than the audi dealership, there are only 2 quality repair shops in this area. Coming from the “other” shop I can tell you Robs is way more professional, extremely knowledgeable. Jason was awesome. He kept me informed throughout the entire repair process. They take pictures of area to be repaired and have an awesome repair summary that goes in depth with all information you need.I highly recommend Robs!!
Kevin Lulloff
Kevin Lulloff
13:30 17 Aug 20
Rob’s imports is above the best I’ve ever had the pleasure to do business with. I’ve never brought my vehicles to a place that I felt integrity and honesty along with professionalism and quality assurance strides at the top of the list. Rob’s imports is more than a service/repair shop they have your neighborhood kindness to take care of you and your vehicle and save you money along the way. They take pictures of findings they have with the vehicle instead of just telling you what’s wrong. If your looking for a place don’t hesitate to check Rob’s imports out. From my personal experiences I’ve never seen better.
Robert Zeinert
Robert Zeinert
16:25 06 Jul 20
Super impressed by these guys! Never have I had service like this! You have my business for our imports and I’ll recommend you to my friends as well!
trey rosenkranz
trey rosenkranz
19:00 29 Apr 20
Rob and his staff are always very professional. They are very knowledgeable and explain all the work that they plan on doing. Highly recommend them for work to be done your car.
Pat Tschimperle
Pat Tschimperle
16:37 29 Apr 20
I have to say that Robs imports is the best repair shop I have ever been to! They are extremely knowledgeable and friendly. Their care for you as a customer goes beyond anything I have ever experienced! I am a life long customer and would recommend Robs over anyother repair or service shop hands down!!!
Adam Lisowski
Adam Lisowski
16:03 22 Apr 20
Rob’s services all my vehicles. We have a 2003 Pontiac Vibe, 2003 Honda Pilot, 2013 Dodge Ram 1500 and a 2013 Subaru Outback. Each vehicle gets the exact same attention to detail. They always make sure we are informed before making costly decisions and they don’t push for stuff which lines their pockets at the cost of the customer. I love Rob’s!!!!!
Russ Raddatz
Russ Raddatz
22:13 11 Apr 20
I recently purchased my favorite year and series BMW from a shady car dealership so I knew what I was getting myself into. I brought the vehicle to Rob’s because my Service Engine Soon light came on 24 hours after purchasing the vehicle. I asked if they would do a full front to back inspection, which came back very detailed, including pictures. It also notified me of what I should have known was coming. The vehicle had all sorts of issues, Randy walked me through each area of concern and provided me with a quote to complete all the work. I decided to go balls deep and have them fix everything they found, to the tune of almost $5k. While most would be upset, I am excited to have the peace of mind that a well reputable mechanic shop made these repairs so I know they are done right. After two service appointments they were able to get me back on the road, and the cars performance is noticeably much better! I chose Rob’s because of the amount of 5 star reviews, now I know why they have 5 star reviews. Professional, thorough, fair and honest, 4 words you rarely get to use when describing a repair shop. I would definitely recommend Rob’s Import Repair to anyone who is unsure of where to bring their vehicle for service.
Craig LB
Craig LB
13:31 10 Mar 20

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