Meet Our Team!

Joe is a professional automotive technician who is ready to give your car the care it deserves. From intricate mechanical repairs to detailed electrical circuit testing, Joe has the knowledge and experience to get the job done right the 1st time. Joe has spent a large portion of his career as a BMW Master Certified Dealer technician. Joe is an ASE Master Technician Certification and also holds L1 Advanced Engine Performance and L3 Light Duty Hybrid/Electrical Vehicle certifications.

Joe Specializes in German automobiles and enjoys working on vehicles of any age. When he’s not working on cars, he enjoys racing his cars at track events, autocross, and ice racing.

• 2001 Universal Technical Institute Chicago, Automotive and Diesel Technician Certificate
• 2001 ASE Master Automotive Technician
• 2003 BMW Master Certification
• 2018 ASE L1 Advanced Engine Performance Certification

Heath is an ASE certified automotive technician with over 20 years’ experience. He has worked in the automotive aftermarket as a tool distributor, technician, service advisor, and store manager. Most of Heaths experience is in Asian and Domestic makes and enjoys the challenges he faces when working on European vehicles.

Heath enjoys fishing, going up north, 4 wheeling, snowmobiling, and remodeling.

Heath is ASE certified in Steering and Suspension, Brakes, Electrical/electronic systems, and Heating and Air Conditioning. He is on track to complete his ASE Master Technician Status in 2019.

Kelan is a professional technician who is our go to guy when it involves Volkswagen or Audi vehicles. He is proficient in testing, inspection, and repair of any issues your vehicle is experiencing. He is most comfortable working on these brands but also enjoys expanding his horizons with additional makes and models.

Kelan enjoys traveling to car shows, fishing, and attending concerts.

• Volkswagen Certified
• Audi Certified
• ASE Certified

Rob Newhouse is the owner of Robs Import Repair along with his wife Jennine. Both were born and raised in Kaukauna and graduated from Kaukauna High School in 1996. Rob and Jennine live in Kaukauna along with their children Della and Daisy. Rob graduated from Fox Valley Technical College in 1998 and honed his craft for 10 years before opening Robs Import Repair. He has been an ASE Certified Master Technician since 1998.

Rob Enjoys spending time at the cottage in Shawano, riding jet skis, motorcycling, UTV’ing, and riding/driving anything with a motor. He also enjoys finding how things work. His favorite part about owning a shop is being able to help people with their problems. He also enjoys helping his employees’ grow.

• 1998 Associates Degree of Applied Science, Automotive Technology, Fox Valley Technical College
• 1998 ASE Master Automotive Technician
• 2003 ASE L1 Advanced Engine Performance Certification

Randy is a professional service advisor, he enjoys learning how systems work and translating that to help customers understand their vehicle. Randy enjoys spending time with his wife and two children. He spends his free time racing motorcycles, riding bicycles, and playing guitar.

Randy spent 11 years in logistics prior to starting his automotive industry career here at Robs. Randy is a graduate of Elite Masters program, the top industry honor for service advisors.

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